Is your company paralysed by ransomware?
If you are reading this page, you are probably facing a critical situation — and you need a fast, effective response, not panic. Bexxo responds 24/7 within 2 hours to isolate systems, analyse the attack and launch recovery. A ransomware attack causes on average 24 days of disruption (Coveware 2024) — our priority is to reduce that delay to a minimum.
Paying the ransom does not guarantee data recovery: 56% of organisations that paid only partially recovered their data (Sophos 2024). And 80% of victims who paid are re-attacked within the year. The technical solution is in most cases faster and less costly — and Bexxo has an advantage that few providers can offer: the ability to physically recover data in a cleanroom via SOS Data Recovery, even when backups are compromised and software decryption fails.
Ransomware: Two expertises combined to recover your data
Bexxo is part of a group that combines two rarely paired expertises: cybersecurity and physical data recovery. Our group includes SOS Data Recovery, a data recovery specialist since 2006, operating in a cleanroom on all types of media (hard drives, SSDs, RAID, NAS, servers). Faced with ransomware, this dual expertise is decisive: where a standard cybersecurity provider stops at backups and software decryption, Bexxo can go further and physically extract data from the medium itself — even when everything else has failed.
What is the first step after a ransomware attack?
Emergency response available 24/7: immediate isolation of infected systems to stop the spread, initial ransomware analysis in under 2 hours, assessment of the extent of damage. Every hour of delay significantly increases the cost and complexity of recovery.
Can data be recovered without paying the ransom?
Identification of the ransomware type and search for existing decryption tools (No More Ransom, forensic databases), use of secure uncompromised backups, technical decryption by our experts. 56% of organisations that paid the ransom only partially recovered their data (Sophos 2024) — the technical route is preferable in the majority of cases.
What if the backups are also encrypted or absent?
Our data recovery experts — the same teams as SOS Data Recovery, specialists since 2006 — can extract data directly from physical media (drives, servers, NAS) using advanced forensic techniques, even after partial encryption. Ransomware encrypts files, it does not always physically destroy them.
Is it necessary to negotiate with the attackers?
Negotiation is only considered as a last resort, after all technical options have been exhausted. We assess the value of the encrypted data, the existence of recoverable backups and available decryption tools. If negotiation proves necessary, we support the company with specialist experts — but in the majority of cases, the technical route is faster and less costly.
How do you prevent a re-attack after recovery?
Analysis of the initial entry vector, remediation of exploited vulnerabilities, strengthening of backups according to the 3-2-1 rule (3 copies, 2 media, 1 off-site), implementation of an incident response plan. 80% of ransomware victims who pay the ransom are re-attacked within the year — fixing the root vulnerabilities is the only lasting protection.
Pay the ransom or call Bexxo?
| Criterion | Pay the ransom | Bexxo recovery |
|---|---|---|
| Recovery guarantee | None — 56% partial recovery (Sophos 2024) | Technically assessed before intervention |
| Physical cleanroom recovery | Not available | Yes — via SOS Data Recovery, specialist since 2006 |
| Average time | 3 to 7 days (decryptor delivery) | 24h to 5 business days |
| Cost | High and with no guarantee | From CHF 2,500 |
| Criminal funding | Yes — funds future attacks | No |
| nFADP support | Not covered | Included in the intervention |
| Re-attack risk | 80% re-attacked within the year | Vulnerabilities identified and fixed |
Why choose Bexxo?
Frequently asked questions about ransomware recovery
Are you subject to the nFADP after a ransomware attack?
Can you recover data if we have no backup?
How long does a ransomware intervention take?
Is it necessary to pay the ransom to recover data?
What is ransomware recovery?
Why is Bexxo unique for responding to ransomware?
Request a Quote?
For more information about our services or to get a personalized quote, please do not hesitate to contact us.