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Bexxo Help

Bexxo platform help

Guides to set up the platform, manage your people, use PhishTrainer and report a suspicious email.

Where to start

For a first setup, follow these four steps in order.
  1. Receive simulations Allow the PhishTrainer sending domains and IP addresses, so that simulation emails reach your employees' mailboxes. Microsoft 365 Defender
  2. Synchronise the directory Connect your Microsoft Entra ID directory: accounts and groups are created and updated automatically, with read-only access. Sync Microsoft Entra ID
  3. Install the reporting button Your employees report a suspicious email in one click. The guide depends on the email client used; several tools can be combined. Outlook Microsoft 365 button Outlook for Windows add-in Gmail add-on
  4. Protect data Understand how your employees' data is encrypted in the browser, and what this changes for your organisation. Client-side encryption
Required rights
Microsoft 365 DefenderMicrosoft 365 Security Administrator, or an equivalent role
Microsoft Entra IDGlobal Administrator, or roles that allow you to create a group and an app registration and to grant consent
Microsoft 365 Outlook add-inMicrosoft 365 global administrator or application administrator
Outlook for WindowsAdministrator rights on each workstation
GmailAccess to the Google Admin console, and a PhishTrainer administrator account to link the domain
Compare the three reporting tools
Microsoft 365 Outlook Outlook for Windows Gmail
Email clients Outlook on the web, new Outlook for Windows, Microsoft 365 Outlook desktop, Outlook mobile Outlook 2016, 2019, 2021 and classic Microsoft 365 Outlook desktop, on 64-bit Windows Gmail on the web and on mobile
Installation Microsoft 365 admin center, for the whole organisation MSI on each workstation: manual, silent or by Group Policy Google Admin console, for the domain
Maximum size 3 MB, can be sent without attachments 10 MB, sending without attachments offered from 3 MB 10 MB
Deletion after reporting Administrator option Administrator option No, the employee deletes the email themselves

All topics

Getting started

  • First stepsUnderstand the tool, sign in, set up your profile, give colleagues access and run simulations ethically.

People and directory

  • People and groupsAdd people manually, by CSV or from your directory, then bring them together in groups for your campaigns.
  • Sync Microsoft Entra IDSynchronise your users and groups automatically, with read-only access.

Security and data

PhishTrainer: setup

  • Microsoft 365 DefenderDeclare the sending domains and IP addresses so that simulations are neither blocked nor filtered.
  • Outlook Microsoft 365 buttonInstall the Report button for your Microsoft 365 organisation: permissions, tenant link, deployment.
  • Outlook for Windows add-inInstall the add-in on Windows workstations: MSI, silent installation, Group Policy, workstation management.
  • Gmail add-onInstall the reporting add-on for your Google Workspace domain: permissions, domain link, installation.

PhishTrainer: campaigns

PhishTrainer: reports

  • Reports and webhooksReporting sources (IMAP, Microsoft 365, add-ins), triage of suspicious emails and signed webhooks for your tools.

For employees

Questions and support

  • FAQ and troubleshootingAnswers about accounts, sending, results and data, and solutions to common error messages.

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